Crème Brûlée Can Never Be Jell-O
Congrats to my one and only, my favorite BancorpSouth teller, the mother of my child.......Leah!!!
One of the little incentive-type things that the bank has, that also serves as a measure of accountability for the tellers, is a regional teller award (1st, 2nd, and 3rd place) that is given out on a quarterly basis. It's not based on subjective secret shops or supervisor recommendation, or anything like that--it's all facts and stats. The award is a combination of your over/short, number of transactions processed, and image errors. So basically, if you're not terribly error prone, and you come to work to, uh, work, and you're thorough with your paperwork, it all comes down to how you stack up against every other teller at branches in the metro Memphis area, including (I believe) Olive Branch, Collierville, Germantown, Hernando, Bartlett, et. al.
Now, keep this in mind. Leah has been filling in as a CSR (the peeps that open accounts, sell CD's, etc) on occasion because she is trained in that position and they sometimes need her. She was out for 6 days in February with gall bladder issues and hospitalization. So while her likelihood of shorting somebody 100 bucks goes down drastically if she isn't there, so does her transaction count.
Leah has been told that she is one of the first quarter winners. She doesn't know which place it is yet, but 1st place gets her $500, 2nd is $250, and 3rd is $100. Regardless of her placement, the award is something to be proud of and is a testament to her dedication, worth ethic, and attention to detail.
One of the little incentive-type things that the bank has, that also serves as a measure of accountability for the tellers, is a regional teller award (1st, 2nd, and 3rd place) that is given out on a quarterly basis. It's not based on subjective secret shops or supervisor recommendation, or anything like that--it's all facts and stats. The award is a combination of your over/short, number of transactions processed, and image errors. So basically, if you're not terribly error prone, and you come to work to, uh, work, and you're thorough with your paperwork, it all comes down to how you stack up against every other teller at branches in the metro Memphis area, including (I believe) Olive Branch, Collierville, Germantown, Hernando, Bartlett, et. al.
Now, keep this in mind. Leah has been filling in as a CSR (the peeps that open accounts, sell CD's, etc) on occasion because she is trained in that position and they sometimes need her. She was out for 6 days in February with gall bladder issues and hospitalization. So while her likelihood of shorting somebody 100 bucks goes down drastically if she isn't there, so does her transaction count.
Leah has been told that she is one of the first quarter winners. She doesn't know which place it is yet, but 1st place gets her $500, 2nd is $250, and 3rd is $100. Regardless of her placement, the award is something to be proud of and is a testament to her dedication, worth ethic, and attention to detail.
Congratulations, Leah!!!
posted by Eric C at 5:14 PM
0 Comments:
Post a Comment
<< Home